Executive Assistant to Country Manager Italy

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

This position provides administrative support for the Country Manager for Italy. The team and broader business is a dynamic, fast-paced environment and therefore the day-to-day responsibilities require seamless collaboration, across a wide range of stakeholders both inside and outside of American Express. The ideal candidate must have experience handling a wide range of administrative related tasks and be able to work independently and confidently under pressure.

This position is an integral part of the Italian executive team and will work closely with the leaders in maintaining clarity of schedule, key deliverables and managing competing priorities to effectively support the operation of the team. This is a busy office and the role will also be responsible for coordinating travel logistics, logistics for market visits by senior leadership and broader colleague events.

Experience in working with executive offices as well as a proven ability to build strong relationships, ability to manage and operate in a dynamic environment, operating effectively and efficiently under pressure and being resourceful will also be critical to success in this position.

• Provide general administrative support;
• Be responsible for calendar management, requiring interaction with both internal and external executives and assistants, to coordinate a variety of meetings;
• Preparing meeting agendas, coordinating meeting participants (internal and external), and handling meeting reminders as needed. Follow up with meeting minutes where appropriate;
• Create and modify documents/presentations using Microsoft Office;
• Arrange travel schedule and reservations as needed;
• Format Information for internal and external communications – memos, emails, presentations, reports;
• Follow up on actions and meeting deadlines;
• Manage and supervise budget and unbudgeted spend across Purchase Orders and invoicing and providing awareness on actual budget;
• Screening of emails and help to identify and follow up on priorities.

Minimum Qualifications

• Proficient in English both spoken and written
• Extensive experience providing support at a Senior Level
• Proficient in all MS applications including Outlook, PowerPoint, Word and Excel
• Good organization and planning skills, ability to prioritise multiple changing and conflicting priorities
• Experience in calendar management
• Experience in managing email/written communications both in English and Italian
• Self starter and problem solver
• Experience working with senior executives (internal/external)
• Outstanding attention to details
• The highest work ethics and ability to deal with confidential information

Skills that will help:

• Prioritization
• Adaptability
• Event Planning
• Confidentiality
• Problem Solving

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.