Account Manager

ABOUT THE COMPANY:

KKDC is an established lighting manufacturer producing a wide range of specialist LED lighting solutions for high-end architectural markets worldwide. Research, development and manufacturing take place at our R&D Centre facility in Seoul, South Korea, with UK based design and marketing collaboration. KKDC benefits from a global & European sales base in London alongside dedicated sales teams across the globe with offices situated in Auckland, Bangkok, Hong Kong, Kyoto, London, Milan, New York, Seoul, Shanghai, Singapore, Sydney, Taiwan, Tokyo and Toronto.
KKDC Italy, founded in 2016 in Milan, is one of KKDC Sales Branches based in Europe. With its multicultural team, KKDC Italy is aiming to provide immediate sales & technical support to our Italian and Swiss Lighting design professionals and French Key Account clients. After 5 years of operation, KKDC Italy has built a very positive local reputation and got involved in more than 300 lighting projects all over the world.
We are looking for an ambitious sales talent with 2 to 5 years working experience to join our Milan office.

ROLES AND RESPONSIBILITIES:

As an Account Manager at KKDC Italy, you’ll be responsible for driving sales into existing defined accounts in Italy and Switzerland. Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across KKDC Italy to manage all aspects of the sales process including business development, lead management, qualification, evaluation, and closing. You will advocate multiple KKDC product lines and as a brand ambassador, you will champion our innovative products to make our clients more productive, efficient and customer-oriented. The ideal candidate is someone eager to learn and, after a training period, follow projects independently and be an active member of the Sales Team, being in direct contact with our key clients who are lighting consultants, architects, contractors and end-users.
As part of KKDC Italy sales team, you will work closely with KKDC colleagues in Korea, China, and UK, and from time to time communicate with KKDC US, Thailand, Singapore, Australia and Japan for cross-territory managers. Also, you will be able to get involved with very exciting lighting projects with the top Lighting Design professionals here in Europe.

CHALLENGE:

KKDC Italy, as a young and dynamic team under KKDC Global team, aims to provide lighting proposals not only based on existing catalog but also total customization according to the design intention. We need you to be creative, passionate, flexible and willing to learn quickly and always curious to the ever-changing LED technologies.

MAIN TASKS AND RESPONSIBILITIES:

• Along with your manager, define and execute plans for your accounts, and then exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities.
  
• Cover the whole sales process from start to finish. Develop quotations, manage orders to factories and manage the payment collection from clients.
  
• Develop and manage your sales pipeline, by assessing and moving many activities simultaneously.
• Grow, manage and track customer contact and install base within your accounts.
• Act as a guide and strategic partner to your accounts by becoming intimately knowledgeable about their key business challenges; Provide product & technical advice to new & existing clients (have the ability to learn & adapt quickly to changes in product range & technical information).
• Daily contact and sales report to Head of Sales Team , Provide regular reporting of pipeline and forecasting.
• Analyze sales statistics and monitor the clients preferences to determine sales potential and inventory requirements
• Improve sales and after-sales service, and properly handle the relevant issues raised by the customers.
• Visit the site and meet installer if there is any issue.
• Help company reach and overcome the sales targets.
• Develop existing customers and attract new clients.
• Other projects that assigned by the Head of Sales Team.

PERSONAL CHARACTERISTICS:

• Flexibility in working with different cultures and business maturity levels.
• Excellent interpersonal skills.
• Team player, listener and communicator.
• Multitask oriented.
• Able to work under high pressure.
• Proactive, creative, eager to learn.
• Problem solving and result-oriented attitude.
• Strong in analyzing customer requirements and needs.

YOUR PROFILE:

• Degree in Design, Architecture, Engineering, Business with 2 to 5 years.
• Internship or previous experience related in LED / Lighting industry/ Similar industry is preferred.
• You have a desire, even an obsession, to bring new teams into the KKDC world to maximize revenue.
• Highly driven individual with an execution focus and a strong sense of urgency and a belief in the KKDC mission. Able to go beyond relationship management.
• Customer-oriented, extraordinary communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them.
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
• Fluent English and Italian language abilities, both oral and written.
• French and German considered a plus.
• Proficient with Microsoft Office, especially Excel, Word and PowerPoint.
• Travel to customer locations in support of sales efforts as and when required.
• Reporting to the Head of Sales Team.

These are some benefits you can expect from us in return:

• Competitive base salary and Incentive Plan.
• Company funded lunch coupons.
• 25 days annual paid leave.
• Medical Insurance.
• Long Service Awards.

***If interested please send your resume to Clara Bovolenta (clara@kkdc.it)***