Aladdin Wealth Technology, External Relationship Manager, Analyst

About this role

Business Unit Overview:

The Aladdin Wealth Tech team partners with wealth management clients to help them supervise their enterprise risk, build better portfolios and enhance their value proposition to clients. This is achieved by using risk analytics – powered by Aladdin® – to equip wealth management clients with model construction capabilities, risk monitoring tools, and portfolio construction & analytics. The Aladdin Wealth Tech team is part of the wider Aladdin business. Aladdin is uniquely positioned to address the industry’s risk management, portfolio construction and financial technology demands.

Position Description:

The successful candidate will be an integral part of the team and take ownership for supporting the Senior Client Relationship Managers in servicing our clients across a range of activities including relationship management, project management, implementation of Aladdin capabilities, and providing product feedback and direction. The role is very broad, and will evolve over time as the business develops. This role offers an exciting opportunity for someone interested in technology who is looking to learn about the Wealth Management industry and gain experience in working with clients across sophisticated advisory relationships.

Key Responsibilities:

• Develop a strong working relationship with clients to support implementation and adoption of tools, including developing and delivering training and marketing materials for client use

• Develop positive relationships with all groups within Aladdin and BlackRock to ensure an excellent client experience and convey client requirements to product teams as vital

• Assist in the day-to-day project management of client implementations and client on-going engagements, including updating project plans, detailing user requirements, facilitating user acceptance testing and managing action items

• Play an integral role in managing the client relationships, including delivering on client commitments, responding to client inquiries and partnering to continue to improve the service provided

• Actively manage client communications regarding product changes and improvements

• Ensure a smooth transition for clients from Implementation to Production support

• Effectively engage with the broader BlackRock teams in Switzerland

Skills and Qualifications:

The ideal candidate will possess some combination of all the following:

• Education: undergraduate degree, business or technical discipline preferred, CFA or pursuing CFA a plus

• Technical: broad technical and/or financial services training

• Strong project management and coordination skills

• Strong problem solving/analytical thinking

• Superior communication and presentation skills, with the ability to convey sophisticated concepts simply and clearly to clients

• Strong computer skills and a curiosity about learning new systems

• Enjoys a fast-paced, high-intensity environment; able to handle multiple priorities

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Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.